Data We Hold and Why We Hold It
When you register, we collect your name, email address, date of birth and the mobile number linked to your account. Each time you deposit or withdraw using JazzCash, Easypaisa or Raast, we record the transaction reference and amount so we can verify transfers and resolve any
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disputes quickly. Device data — your browser type, IP address and session timestamps — helps us detect unusual login attempts and keep your account secure. We do not collect payment credentials like your JazzCash PIN or Easypaisa passcode; those stay inside your own wallet app. Usage
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data such as which game categories you browse is held in aggregate form only and is never tied back to your name. All data is processed only where permitted by applicable local law, and access to this platform depends on your region and what local law
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allows. We keep your records for as long as your account remains active and for a defined period after closure, in line with our data-retention obligations. If you have questions about a specific data point we hold, our support team can walk you through it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.